How the Pandemic Changed Pharmacies

The COVID-19 pandemic disrupted every sector of American life, and pharmacies were no exception. During the pandemic, my family and I operated our community pharmacy in one of the country’s largest cities. I witnessed firsthand the changes in patient care and how it impacted pharmacies. Many of these changes proved positive and should endure into the future. Yet, the pandemic also exacerbated long standing challenges that remain to this day.